Payment Policy

1. Payment Terms

Payment terms may vary depending on the product, service and project value.

For interior projects, customised products, installations and bulk orders, an advance payment may be required before materials are ordered or work begins.

The remaining payment may be collected according to mutually agreed project milestones.

2. Advance Payment

Advance payments may be required for:

• Customised wallpapers
• Custom-sized blinds
• Interior projects
• Wall and ceiling panel work
• Flooring projects
• Security system installations
• Special-order materials
• Other made-to-order products

Once an order is confirmed and materials have been ordered, the advance payment may become non-refundable, subject to applicable law and the specific circumstances of the order.

3. Final Payment

Final payment may be due before delivery, at the time of installation, upon completion of the work or according to the mutually agreed payment schedule.

4. Additional Work

Any work, material or service requested by the customer beyond the original approved quotation may be charged separately.

5. Delayed Payments

In case of delayed payments, Vistara Homes may pause ongoing work, delivery or installation until outstanding payments are cleared.

6. Payment Methods

We may accept payment through approved methods such as:

• Bank Transfer
• UPI
• Online Payment
• Cheque, where accepted
• Other mutually agreed payment methods

Customers should make payments only through officially communicated payment details.